Reltio for Travel & Hospitality
Deliver experiences
that inspire lasting loyalty.
Fuel revenue growth, operational efficiency, and lasting competitive advantage with unified, real-time data.
Trusted by the Fortune 500 and
leading consumer brands.
3X
growth in registered users
30%
increased opportunities in customer base
77%
data quality improvement
>$1M
estimated upfront data management TCO savings
Your data foundation for building loyalty that lasts.
Fast time to value with a scalable data unification platform that
unifies, standardizes, enriches, and mobilizes core data.
LOYALTY.
PERSONALIZED MARKETING.
AND INCREASE MARGINS.
LOYALTY PROGRAMS.
BOOKINGS.
Create personalized, frictionless experiences.
Build instant 360° profiles of travelers, guests, properties, assets, and more with booking, loyalty, and household data. Link related travelers and accounts, recognize preferences, and deliver consistent, personalized experiences across channels. Your AI agents can enable fully contactless check-in—confirming arrivals, assigning rooms or seats, and issuing mobile keys without manual intervention.
Run targeted campaigns that increase conversion.
Delivering timely, personalized campaigns that boost conversion rates and bookings requires context-rich data. Combine customer, reservation, loyalty, and interaction data to create a trusted foundation. You can enable AI agents that automatically and dynamically generate tailored offers—such as upgrades, curated experiences, and dining packages—at the moments guests are most receptive.
Streamline operations and execute M&As smoothly.
Gain visibility across routes, properties, restaurants, and service systems. With a reliable foundation of guest, booking, vendor, and staff data, you can align capacity, resourcing, and inventory to real-time demand. And activate dynamic pricing and yield management that maximizes revenue and competitiveness. Equip AI agents that autonomously adjust rates and promotions for sustained margin growth.
Delight with rewards, increase retention.
Run engaging loyalty programs using rich customer 360 profiles, including bookings, spend, and interactions. Reward loyal customers with personalized perks. And identify, segment, and market to high-value customers, seamlessly integrating loyalty programs across channels and brands. Empower AI agents that can spot early warning signs of attrition and deploy tiered, personalized retention offers.
Increase wallet share by meeting complex corporate needs.
Unify corporate client data across systems into a 360 profile, including past bookings, interactions, and relationships. Use this context-rich data to boost corporate sales and marketing performance with smarter targeting, data-driven rate negotiation, and the ability to track and offer discounted pricing for related groups. The result? Improved sales productivity and increased re-bookings.
Unleash the full potential of AI with trusted context.
Scale tailored traveler and guest experiences.
AI agents can tailor offers, recognize preferences, and trigger loyalty actions to deliver engaging experiences.
Streamline customer service.
With access to 360 profiles, reservations, and loyalty status, AI agents can process upgrades, check-ins, and checkouts.
Optimize demand forecasting and revenue management.
AI agents can analyze booking trends, loyalty behavior, and local events to forecast demand and suggest pricing adjustments.
Hear from our customers
“It is not just helping us improve our operations, but also helping our customers get better services from us as well.”
Nouman Ali,
Senior Director of Global Data Governance
“Using Reltio as our master data management platform opens up new opportunities to expand into more regions and supports IHG’s strategic growth.”
Kimberly Choate,
Head of Property & Guest Integrations, CRM & Enterprise Integrations
Get started quickly with our velocity packs.
Achieve AI-driven transformation without compromising on speed, trust, or compliance.
Comprehensive source of real-time data.
Reltio Data Cloud continuously ingests, unifies, and enriches your data, so it’s ready to power AI-driven automation across your enterprise.
Predefined data models and configurations.
Accelerate time to value with prebuilt data models, ready-to-use match rules, workflows, and dashboards tailored to industry best practices.
Prebuilt integrations and connectors.
Easily integrate with e-commerce, loyalty, RMS, PMS, CRMs, HR, and supply chain apps. Enrich profiles with built-in reference data and third-party sources like D&B.
Prescriptive implementation.
Accelerate value using prebuilt assets backed by industry expertise for faster, iterative deployments and reduced implementation risk.
Powerful capabilities for travel and hospitality.
Intelligent 360°profiles.
Unify siloed customer, product, loyalty, and booking data into AI-ready 360° profiles to power every interaction, campaign, and decision across all channels.
Instant, on-demand data.
Delivers trusted data to any system, channel, or AI platform in milliseconds. Fuel seamless omnichannel experiences and AI-driven engagement with instant, reliable data access.
Simplified, strengthened compliance.
Comply with GDPR and similar data privacy mandates. Our built-in consent management captures customer preferences and applies them consistently across systems.
Automated identity matching and enrichment.
Eliminate duplicates and enrich profiles with authoritative U.S. consumer referential data and connect related records across channels, systems, and brands.
Householding and segmentation.
Dynamically model relationships among people, companies, brands, and properties—with continuously refreshed attributes, and automate audience segmentation.
Prebuilt AI agent for travel recommendations.
Automate travel recommendations with purpose-built AI agent—using reliable customer records with relationships and interaction data from Reltio—raising offer relevance.
Learn more about how we help
travel and hospitality businesses thrive.
Ready to
see it in action?
See how Reltio Data Cloud can give you the speed and flexibility you need to accelerate the value of your data and maximize its impact every day.